Securus Technologies, a company based in Texas and founded in 1986, has recently acquired GovPayNet. This company specializes in payment processing to governmental agencies. Among the different payments are those for bail, house arrest monitoring, traffic tickets and other court fees and fines. The company was started over 20 years ago by a Sheriff who saw an opportunity to make the process easier for everyone involved. Securus Technologies has a hand in nearly all different areas of correctional facility management but is most known for its telephone and video services provided for inmate connections with the outside world. In recent years, the company has worked to reduce the cost of calling to make it easier for inmates to connect with their loved ones.
JPay is a company that’s been involved in the technological side of corrections as well. Also acquired recently by Securus Technologies, the company has been working to get tablet computers into the hands of more inmates. These tablets provide educational software and a limited source of entertainment. This is valuable as inmates may want to sharpen their skills prior to finishing their sentences. JPay also has a hand in the wireless containment systems that cut off phone calls and texts from being sent by contraband devices. Since it’s nearly impossible to remove or prevent all contraband from entering, these devices make the phones useless to the inmates. The technology has already been tested and praised by those involved as being highly effective.
While there’s still much work to do, the consolidation of companies under Securus Technologies’ umbrella has helped to improve conditions already. Getting recognition with incredibly high customer satisfaction scores and also accreditation from the Better Business Bureau shows Securus Technologies is making swift progress. Being rated an “A+” by the BBB is just the start of a new generation of companies joining Securus Technologies in the race to the finish to be on top.